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Jul 19, 2008
» VPS and Price Drop
Rapid Host is very pleased to announce the introduction of our new unmanaged VPS servers. All servers are located in Los Angeles or Chicago in a state of the art datacenter complet..read more

May 21, 2008
» Server Running Slow?
The server will be running a little slower as I migrate sites over to the UK server. This will result in the server running faster once the migration is complete, we appologize for..read more


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          Money Back Guarantee

Shared Hosting Accounts:
All shared hosting accounts are given a 10 day money back gaurantee. If you are not satisfied with your account any reason simply open a support ticket directed at our sales department and we will refund your account. After 10 days no refund will be given.

Reseller Accounts:
Reseller accounts are not eligible for a money back refund, all sales are final.

Domains:
Domains are not eligible for a money back refund, all sales are final.

Clientexec:
Clientexec comes with a 10 day full money back gaurantee. However this is only in the case of missrepresentation. Basically if you thought Clientexec did something that it doesn't we will refund you in full. In the situation that you decide you no longer wish to use Clientexec for other reasons, we will refund you 50% of your monthly fee within the first 10 days. After 10 days no refund will be given.

Website Services:
All other Rapid Host services (Audits, website management, etc.) are treated per situation. If you are unsatisfied with the service you received you may be eligible for a refund however this is something that will be worked out between yourself and management.

Any additional information for refunds must be directed towards are Info or Sales department via support ticket.

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